Terms of Service

1. Acceptance

By creating a Bookerva account or using the service, you agree to these terms. If you're using Bookerva on behalf of a business, you confirm that you have authority to bind that business.

2. Your account

You're responsible for keeping your login secure and for all activity on the account. Tell us right away if you suspect unauthorized access.

3. Subscriptions and payments

Paid plans are billed in advance, monthly. You can cancel anytime; charges already made are non-refundable except where required by law. Card payments to your customers are processed by Inkress; their terms apply to that processing.

4. Acceptable use

Don't use Bookerva to send spam, host illegal content, or abuse our infrastructure. We may suspend accounts that violate this; in extreme cases (fraud, abuse) without notice.

5. Your data

Your customer data and your bookings remain yours. Bookerva acts as a processor on your behalf. You can export everything as CSV at any time. We retain backups for up to 30 days after deletion.

6. Service availability

We aim for 99.9% uptime but make no guarantees beyond what's in your plan. Enterprise customers may negotiate SLAs.

7. Limitation of liability

To the maximum extent permitted by law, Bookerva's total liability for any claim arising from these terms is limited to the amount you've paid us in the 12 months before the claim.

8. Changes

We may update these terms occasionally. We'll email you at least 30 days before material changes take effect.

9. Contact

Questions about these terms? Email legal@bookerva.com.